Your Google Business Profile (GBP), managed properly
Your GBP is often the first thing a customer sees — before your website, before your ads, before anything else. We use AI to accelerate research, content and posting, then the founder manages your profile directly. No account managers, no delays.
Your GBP is seen before your website
The local pack — the top 3 map results on Google — captures more clicks than anything below it. If you're not there, someone else is taking those jobs.
Customers judge you before they click
Your rating, review count, hours and photos all show in the results panel. Most people decide from that alone — before any website is involved.
The map pack dominates local search results
The top 3 map listings appear before organic results and ads. Businesses in the map pack get the majority of clicks and calls.
Reviews influence rankings and buying decisions
Google uses review volume, recency and rating as ranking signals. Customers use them to decide who to call. Both matter enormously.
Your GBP feeds AI answers too
When customers ask ChatGPT or Gemini for a recommendation, they're often pulling from your Google Business Profile data — rating, reviews, category and location. An optimised GBP means you show up there as well.
Most GBPs are set up wrong — or not set up at all
Incomplete profile
Missing hours, no description, wrong categories. Google penalises incomplete listings with lower rankings and less visibility.
No recent activity
A GBP with no posts, no new photos and no recent reviews looks abandoned to both Google and potential customers.
Wrong primary category
Your category is one of the strongest ranking signals. Most businesses guess instead of researching what top-ranking competitors are using.
No review generation system
Reviews don't happen automatically. Without a system, you get one every few months while your competitors keep outpacing you.
A fully managed GBP that works hard for your business
We provide Google Business Profile optimisation and management for Australian service businesses looking to improve visibility in Google Search and Google Maps.
Profile setup and completion
Every field filled in correctly — categories, description, services, hours, attributes and contact details.
Keyword-optimised business description
Written to include your primary services and suburb naturally, so Google understands exactly what you do.
Primary and secondary category selection
Researched against top-ranking competitors in your area to maximise map pack potential.
Weekly Google posts
Regular posts signal to Google that your listing is active. We write and publish them for you each week.
Photo management
Fresh, relevant photos added regularly. Google favours listings with active photo contributions.
Q&A management
Customer questions answered promptly. Pre-populated Q&A seeded to cover common queries and keywords.
Review generation system
A simple, repeatable process for asking customers for Google reviews after every job — built into your workflow.
Monthly GBP performance reporting
Calls, direction requests, profile views and search queries — you see exactly how your GBP is performing.
More reviews. Better ranking. More jobs.
Google reviews are one of the most powerful ranking signals for local search. A business with 50 reviews and a 4.8 rating will consistently outrank one with 10 reviews and a 4.2 — even if everything else is equal.
We build a review generation system into your post-job workflow. Two hours after every completed job, an automatic email goes out with your Google review link. No awkward asking, no chasing.
Pro Detailing Sydney now sits at 4.9★ from 56 Google reviews — and gets recommended directly by AI search tools too. See the full story.
What our clients say
They've helped us bring in quality leads, and the whole process has been smooth from the start. What we like most is that they actually take the time to understand our business instead of just offering a generic solution.
I've been renovating bathrooms since 1994 and never had a proper website. Turns out people want to see the work and read the warranty before they pick up the phone. Saves me explaining it twice.
Parents used to message me for times and locations before they'd book anything. Now they find their nearest session and book the trial themselves. That's a few hours a week back on the pitch instead of on my phone.
Your profile is the front door, not the whole house
Google Business Profile works hardest when the rest of the system is working with it.
Local SEO
GBP puts you on the map. Local SEO builds the content and authority that keeps you there in competitive suburbs.
Explore Local SEOWebsite Design
Customers who click through land on your site. It has to finish the job your profile started.
Explore Website DesignCRM & Automation
Your profile drives calls and clicks. Every one of them captured, acknowledged instantly and tracked until it's won.
Explore CRM & AutomationGBP optimisation questions, answered
Do you use AI to manage my GBP?
Yes — AI helps us draft posts, research categories and speed up performance reporting. Every post, response and strategic decision is still reviewed and actioned by the founder directly, not an offshore team.
Do I need a Google Business Profile if I already have a website?
Yes. Your website and your GBP serve different purposes. Your website captures people who visit it directly. Your GBP captures people searching on Google Maps — which is where most local searches end up. You need both.
How much does Google Business Profile management cost?
GBP optimisation and monthly management is included in both our Growth and Growth Plus plans. Growth Plus adds local SEO content, rank tracking and more comprehensive reporting. Book a discovery call and we’ll walk you through which plan suits your business.
How long does it take to rank in the map pack?
It depends on your current starting point and how competitive your area is. Most clients see meaningful movement within 60 to 90 days of a fully optimised GBP and consistent activity.
What if I don’t have many Google reviews yet?
That’s exactly what we help with. We build a review generation system into your post-job workflow so reviews accumulate consistently over time. Starting from zero is fine — the system just needs time to work.
Can you manage my GBP if I’ve already set it up?
Yes. We’ll audit what’s there, fix anything that’s incomplete or incorrect, and take over ongoing management from there.
Do I need to give you access to my Google account?
We’ll request manager access to your Google Business Profile — you stay the primary owner. You can revoke access at any time.
Is GBP management included in the Growth plan?
Yes. GBP optimisation and ongoing management is included in both Growth and Growth Plus. Growth Plus adds local SEO content, rank tracking and more comprehensive reporting.
What if a customer leaves a negative review?
We flag it immediately and recommend a professional response. We can also draft the response for you. Responding to negative reviews is itself a positive trust signal for both Google and future customers.
Ready to rank in the map pack?
Tell us about your business and we'll build your homepage — a real working page, not a sketch — and audit your current Google Business Profile at the same time. Back to you within 2 business days. No cost, no obligation.